Frequently Asked Questions

Mittimart Commerce Private Limited is the parent corporate entity registered in India (CIN/GSTIN: 09AAUCM1902G1ZB). DUGDUG is the mobility brand created and operated by Mittimart, providing multi-vehicle transport services including bike taxis, autos, e-rickshaws, cabs, and medical ambulances.

Our corporate headquarters are located at Units 603 & 604, Tower-B, Bhutani Alphathum, Sector-90, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201305, India.

DUGDUG offers six mobility verticals: Bike Taxi (two-wheeler), Auto Rickshaw (three-wheeler), E-Rickshaw (eco-friendly electric), Car / Cab (sedan and hatchback options), Ambulance (pre-booked medical transport), and Dead Body Ambulance (dignified mortuary transport).

No. DUGDUG Ambulance facilitates pre-scheduled and non-critical patient mobility (routine dialysis, oncology visits, hospital discharges, and inter-city patient transfers). In any life-threatening emergency, always call 112 (National Emergency Helpline) directly.

Captains require a valid commercial Driving Licence (DL), Aadhaar card / Voter ID, Vehicle Registration Certificate (RC), valid vehicle insurance, and an Android smartphone.

DUGDUG operates on a transparent captain model offering daily payout settlements directly to captain bank accounts or UPI IDs.